PSEG

3.0
2.07K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Secure and easy tool to manage your PSE&G My Account on the go - sign in, pay your bill and review your energy use.

Already registered for a PSE&G My Account? You can start using the app right away!

Sign in with your username and password, and if this is your first time using the app, enroll in our secure Multi-Factor Authentication (MFA) to keep your account safe.

Verify your email address, then sign up for SMS and Phone Call authentication to complete set up. Next time you login, you can choose which factor you would like to authenticate with, and will verify with a One-Time Passcode.

Not registered? Easily create your My Account profile right within the app.

Use the app to:
- Make payments
- Compare and manage energy usage
- Report an outage
- Manage payment options
- Contact PSE&G customer service

Powerful features:
- Easy sign on with touch/face ID
- Bill & payment alerts
- Outage status notifications
- Schedule WorryFree Service Appointments
- Check Your WorryFree Coverage Status
Updated on
Mar 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
2K reviews
Roseann DiBenedetto
December 8, 2023
Requiring MFA for an app is pointless when the IMEI and other digital tokens (like biometrics) are used for authentication. What is the point of having the app when it is no longer a shortcut? Additionally, all 3 (e-mail, SMS, and phone call) are required for initial setup. What about people who are hard of hearing? There is no way to bypass the phone call option and no phone call alternative. This is prohibits those with disabilities from using this app.
32 people found this review helpful
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Debanjan Dey
February 15, 2024
It's ridiculous to have compulsory multi-factor authentication AFTER biometric login on this app. The app isn't selling any new services, just enabling you to pay your own utility bill. A scammer has ZERO reason to take over your fingerprint - to pay your bill for you. That aside, at least bill payment is convenient and you can save multiple payments methods.
15 people found this review helpful
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Anthony Veltre
December 30, 2023
When I first installed the app worked great. Then after the updates it stopped working like it did before. When I sign into my account it tells me my username and password are wrong, then wants me to verify both by a code they send to your email or text. And when I put the code in it still doesn't work. They should've left it alone, it worked perfectly. I could pay my bill on time without any problems. Unlike now. If it ain't broke, don't fix it!
28 people found this review helpful
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What's new

- Make additional payments when enrolled in automatic bill pay
- Update contact information in centralized location
- Access document inbox
- Schedule meter inspections
- Download account history
- Bug fixes and enhancements